Dell to close Edmonton call centre
EDMONTON–Computer retailer Dell says it will close a call centre in Edmonton this spring, affecting 900 employees.
U.S.-based Dell (NASDAQ:DELL) says the closing, which comes on the heels of cuts at its Ottawa call centre, is part of a company-wide plan to increase its efficiency and performance.
Employees affected by the move will be offered other jobs at the company or get severance and career placement services.
Dell says it plans to move the work that was done at the call centre, which was opened in 2004, to other facilities payday advance.
On Tuesday Dell announced that dozens of employees in Ottawa will lose their jobs and scrapped a plan to create 1,200 new jobs in that city.
Dell also says it will close its 140 kiosks in shopping malls across the United States.